Reviews

At Dent1st, we believe dentistry is a very personal business. We aim to provide professional, high quality treatments and excellent results at all times. But we also ensure the relationship between the dentist and the patient is always one that is built on respect and trust.

For this reason we feel it is worthwhile to publish some of the feedback we receive from our patients. Some are in the middle of or have just completed their treatment and are able to give personal experiences and insights on how we work.

Unsolicited, genuine, word for word testimonials

Please note that every testimonial or review you read here is completely unsolicited and included just as we received it, word for word.

We would also encourage you to leave us feedback once you have completed your treatment course with us. This can help patients who may come to us in the future gain more information and insight into our practice. We very much appreciate constructive critics too – those that are able to point out issues that are not perfect, and that can point us towards areas where we can improve still further in the future.

If you would like to provide your own testimonial for inclusion on this page, please email us at [email address]. You are also welcome to email us if you wish to comment on any aspect of our services.

Review by Cliff Davies

from UK

Dear Timea,

I was planning to write to you soon but have been very busy since going to Budapest and haven't had a chance until now.

I must say, I am very thrilled with my new teeth. I am so used to them already that I forget that they have only been mine for a week!

Looking back over my treatment, I have been very impressed indeed by Dentist Abroad. Your company has given me the chance to have treatment which I simply could not have afforded in the U.K. I was a little nervous about having the treatment because of very strong advice from my own dentist against having it carried out in Eastern Europe. However, the fact that you have a base and a clinic in the U.K., and seeing the high standard of your dentists , the surgery and their equipment, gave me confidence. Any concerns I had were quickly attended to by you, and were quickly explained and resolved.

I was very impressed by the friendliness and helpfulness of Andrea, the other office staff and the drivers. Andrea seems so busy and efficient, and speaks English better than most English people, yet also made time to smile and have a friendly word and put us patients at our ease. Your drivers were always present on time to pick us up at the airport or at our accommodation, and we particularly enjoyed being driven by Adam who is excellent company during the journeys. We were also impressed by Ildiko who gave much valuable oral and written advice about recovery and oral hygiene after the initial treatment.

With regard to the overall service, we valued extremely highly being transported between the airport, the accommodation and the surgery. It is so reassuring to know that this aspect is taken care of when arriving in a country for the first time with no knowledge of the language, and with one's mind on the forthcoming surgery. Similarly, the arrangement with the Danubius Hotel was excellent. We loved staying there and couldn't think of a more pleasant place to stay for the first time, especially set, as it was, on Margit Island.

We also loved our apartment in Kiraly Ut. It was modern, clean and comfortable and well placed for being able to walk to most of Budapest's sights, the metro, the shops and especially the excellent restaurants in Liszt Ferenc Ter.

As you know, there were some problems with communication regarding the treatment and the number of visits required. The initial treatment plan I had been given before the first visit was that the treatment would be carried out during two 5 day visits. The first visit was for the implants (which we understood would have healing screws inserted) and impressions, and, 5 days later, I would be fitted with a temporary denture. The second visit was for impressions and, 5 days later, fitting of the crowns. After my treatment during my first visit I was, again, told verbally and given a treatment plan both of which stated that I only needed to return for a second 5 day visit to complete the treatment. There was no mention of an additional one day visit to have healing screws fitted.

If the mistake with the treatment plan had not happened, and if I had been told what might happen if I delayed returning for the next session of treatment, things would have been perfect, but these problems should not detract from the fact that, overall, I am exceptionally satisfied with the treatment and with the arrangements by Dentist Abroad, and I'm very very happy with my teeth. I'm also delighted that the experience has introduced us to Budapest, which we enjoyed visiting so much that we are already planning a return visit next year.

My thanks to you personally, and to Viktoria, for all your attention, help and advice over the last year.

Regards

Cliff Davis

Review by Sefton Druce

from UK

Hi Timea,

Thank you for your e-mail.

I was going to contact you in the next few days to let you know how I got on but you beat me to it!!!!

Well I am back with 7 implants, 2 Bridges of 3 teeth and 3 crowns. Having had no teeth in these positions for the last 15-20 years I am slowly getting used to them being in my mouth and actually using them.

>From first contacting you last year and 4 trips to Budapest, to have reached this point has been quite amazing.

Firstly you Timea who is my UK contact.

You took control of the situation from me sending you my panorex x-ray to organising my treatment plan, appointments, airport and hotel pickups, and accommodation in Budapest. Your recommendation of accommodation was fantastic. It made our stay in Budapest all the better.

Your efficiency has been absolutely first class and superb.

My implant surgery and sinus lift by Dr Attila Halasz and his superb assistants went fantastically well bearing in mind my nervousness!!!!!!!!!

My 3 follow up appointments were just as amazing.

The airport and hotel pickups, the accommodation and the appointments have all been carried out superbly and efficiently.

Now for Dr. Balazs Gyovai who carried out all the necessary restorative work after the surgery.

His patience and that of his assistants was absolutely fantastic.

He made sure that I was always OK, and that the abutments and impressions were exactly as they should be.

Let me summarise.

I have no hesitation in recommending you and your organisation.

I also offer if you require personal recommendation to please let any future patients contact me and I will tell them of my experience.

Best wishes,

Sefton Druce

Review by Phillip Harding

from UK

Hello Timea,

Thank you for giving me this opportunity to comment on my experiences during my three visits to Hungary.

Personally I was treated by all your staff in a fantastic, friendly and professional manner. The work carried out was first class and to be honest, better than I expected.

Apart from the obvious bouts of discomfort that come with major dental treatment, it all proceeded like clockwork. A testament to the hard work all the staff in Hungary put into making the patient their number one priority.

I was pleased with all aspects of the work right down to the pleasant transfers to and from the airport.

One point that I should mention, not that it was a problem to me, just a comment that may help. The relaxed dressed down attire/dress that is worn by the administration staff gives an impression that the service supplied may not be as professional is it obviously is. I think most of the British patients have a expectancy to see nurses (in whites) attending them at reception.

This to me did not affect the total professionalism of the team. In fact it made me more relaxed about my treatment.

Thank you again for giving me back my smile and confidence.

Regards,

Phillip Harding

Review by Julie Carter

from UK

Hi Timea

WOW! Lovely to hear from you.

The service I received at your clinic was superb. The staff were friendly & professional you were so right about them making us welcome.

I thought I would die from fear & I could not even hold the paper cup of water I was shaking so much, but the Dentist understood & he made sure I was pain free & kept me informed as he went along with all the procedures. He was absolutely fantastic.

The pick ups from the Airport & Hotel is such a good idea, it takes a lot of the worry out of travelling abroad & being late & not knowing where to go, I may even make the next trip alone, as this trip went so well. Your E Mail telling us all about Hungary was such a good help & made us feel really cared for.

The hotel was very nice and understood I needed ice for a pack, to keep the swelling down, the bartender brought a few glasses full of ice to the room, without even a question or a charge. Wonderful service.

My only thoughts would be to tell patients if they are undergoing implants, is to take with them, some camomile tea & some calcium tablets as these are part of the first 7 days recommendations & it would be easier to take along with you, rather than go out to find them if you have a swollen face.

I have recommend you & your clinic to four people at work already & they will contact you, so that must tell you that I am a pleased & happy patient. I can't wait until my next trip to get my "real " teeth and take out this horrid plate, but I know it will be worth while in the end.

If I can help put any ones mind at rest before they make the trip, I will be very pleased to talk to them.

Many thanks Timea, you were the start of really professional , kind & understanding service.

Cheers

Julie Carter

Review by Susan Whiting

from UK

Hi Timea,

Just wanted to let you know how well my visit to the clinic went.

Dr Toth was really kind and put me at ease and I felt really safe in his care.

I was very bruised and sore but it was worth it and I am so glad that I went back to the clinic. The service was excellent and the staff were very kind and helpful. Esspecially Maria because I phoned her a few times on the emergency phone number about any worries that I had and she was very nice and reasuring with me and did not mind at all about me ringing her.

I would also like to say a big thank you to you for all your help in the last few months and look forward to my visit in 8 months for my new teeth putting in.

Will you be contacting me nearer the time to arrange the next visit?

Thanks again to all of you and I would definately recommed the clinic to anyone.

Ps: I visited my own dentist today and he said it was a really neat job that Dr Toth had done and he was very happy with it.

Best Wishes

Susan Whiting

Review by Peter Richardson

from UK

From an extremely large age, I have experienced problems with my teeth - the predominant reason being the fact that I have a close bite. This means quite simply (in layman's terminology) that my upper teeth meet my lower head to head. Most people are fortunate in that their upper teeth slightly overlap their lower teeth, or vice-versa.

Over the years, and in spite of the best treatment within the National Health Service, my teeth have deteriorated to the extent that I have lost most of my back upper and lower teeth on each side resulting in the necessity of biting and chewing with my front teeth. It became abundantly clear to me that in time, these teeth would also wear out, and being aware that dentures were impossibility due to my close bite - the only remedy would be implant surgery.

With this in mind, I made the requisite enquiries and was horrified to discover that the overall cost of the surgery required to replace my teeth with dental implants and crowns, if performed in the UK, would be in the region of 20.000.00GBP!! Being retired and on a fixed income, I considered that sum to be prohibitive, and decided to have a look on the internet with a view to searching for more cost-effective treatment on the European Continent. I would add at this point that my UK dentist fully approved my intentions.

I am delighted to say that I found a web site entitled Dentist Abroad.co.uk. Their address and telephone number are - 26A Parkway, London, NW1 7AH. Tel: 02074248957, and their main surgeries are based in Budapest, Hungary.

Having made contact, I was furnished with documentation contacting the full repertoire of their services, treatment and costs. Having decided to take the matter further, I was asked to obtain a panoramic X-ray so that Dr. Attila Toth, the Principal of this Practice in Budapest, could provide me with an accurate estimate of the treatment required, and six titanium implants, and sixteen crowns (including three bridges). This would necessitate two five or six day visits to Budapest, with a gap of four month between each stage of treatment. (The implants needs time to knit to the jaw bone). I was both pleased and amazed that the estimate amounted to less than one third of my UK quotations - the only extras being the cost of the flights to Hungary and accommodation in that lovely city. This organisation even provide a discounted price for the hotels they offer to their clients, meet you at the airport, transport you to your chosen hotel, and thereafter convey you back and forth between your hotel and surgery, as and when required.

On completion of each stage of my treatment, I was transported to the airport for my flight home.

To summarize, I have no hesitation in recommending Dr. Attila Toth and his excellent staff to any person requiring specialised dental treatment. His clinics are furnished with the latest computerised technology for all forms of density and from the moment you make contact with their London Office, you become aware that you are in very good hands. Nothing is too much trouble. They provide an excellent service from beginning to end, and I can offer nothing but praise for my treatment.

Finally, my entire experience has been both rewarding and excellent value for money.

Peter Richarson

Dear Dr. Attila Toth,

As you are aware, I was in Budapest from 11th-16th September for completion of my current course of dental treatment.

On this occasion, my wife Vivian accompanied me, and we were very sorry that we were unable to meet you due to your recent operation.

I would also like to take this opportunity to commend each and every member of your staff for their kindness, professionalism and efficiency, both here in London and Budapest. I am delighted with the result of your efforts on my behalf, and will quite likely make arrangements to visit you again next year for further treatment to my upper right jaw.

In conclusion, my wife joins me in wishing you rapid recovery from your recent operation and best wishes for the future.

Your Sincerely,

Peter Richardson

Review by Patrick Smiths

from UK

From the first time that I made contact with dentistabroad.co.uk I was thoroughly impressed with the whole organisation.

The initial contact was a phone call to the London office and I found that the office manager was a mine of information. She answered all my questions as fully as I could possibly have hoped. She was always very friendly and helpful and whenever I had a question she never failed to supply an answer.

After deciding to go ahead, with the venture of having implants fitted, it was very easy to arrange flights and accommodation. Any difficulties and the London office offered to do it all for me. They would supply a choice of flights and places to stay in Budapest. Having chosen the when and where everything seemed to be so organised. I was met at the airport on arrival and taken to a first class hotel. Appointments were made and transport was provided on every occasion.

There was never any waiting as the cars were on time and as soon as I arrived to the surgery I was shown straight in. I must also say that the drivers must have been chosen, not only for their driving skills, but their friendliness and knowledge of Budapest as well.

The surgery proved to the model of a modern invention. All of the equipment was at the latest design. It wasn’t just for show either as throughout each session the efficiency and expertise, of all the staff was constantly being demonstrated as each machine was in frequent use. I do believe that the computerised system, that was being used, was second to none.

Dr Attila Toth, from the very first moment, gave the impression of being extremely competent and professional. He always explained, in full detail, what he was going to do and answered any questions with the same thoughtfulness.

The treatments themselves were quite surprising as they appeared to pass quite quickly. Even the sessions that were quite long in actual time went so smoothly that it hardly seemed any time had passed before the session was over.

During each period of surgery I was also conscious of the staff that was assisting Dr Attila Toth and I was certainly aware of what an efficient team they were. Hardly any instructions were needed as each person seemed to know what to do in advance. It certainly gave me the feeling throughout that I was in safe hands.

In conclusion I can honestly say that a person would have to search a long time before finding anywhere to compare with Dr Attila Toth’s clinic. When I also add the fact that the whole treatment cost me only a fraction of the UK price. I am very pleased that I made Dr Attila Toth my first choice.

Pat Smith

Review by Susan Sevier

from USA

Timea:

I hope this email finds you well and happy and enjoying a beautiful spring in London.

I just wanted to write to you and everyone and tell you that my new teeth are a big hit here in the US – despite my massive anxieties when I was in Budapest, everything is better than fine – it is magnificent.

And, as I had suspected, it helped me also with my singing – I have never sung better than I sang on the concert I did on 19 March after my return, and I know that having the dental repair has freed my entire muscle structure around the mouth and set me free to sing with greater abandon.

I just wanted to let you know that.

Again, thank you so much for everything that you did, and thank everyone for me.

Susan Sevier, Washington

Review by Vera Coyne

from Ireland

Just been back a week now from Budapest and want to go on record to say what wonderful work you all do.

When I first explored the possibility of travelling abroad from Ireland to get the Bridgework done , there were a couple of other companies who were getting a lot of name checks in the press and featuring prominently in net searches, but I thank the day I happened upon DentistAbroad .co.uk.

From my initial enquiry, Timea dealt with everything in a speedy, efficient manner and nothing appeared to be too much trouble. I passed my sister on to you… and she too marvelled at the quality of service. I was not surprised then when a 'Hungarian whirlwind' picked us up at the airport on a very snowy Sunday night!

Ildiko was to be my driver and all-round 'good-thing' for my week long stay. She made light of the weather conditions and got us to our thermal Hotel which was to be home for the week. The hotel was fine, lovely and warm, and most of all wonderful spa facilities, much of it included in the very competitive rate organised by yourselves.

My treatment (8 unit bridge) required 3 visits to the clinic, one for 2 hrs, the other two were a matter of minutes. I was ferried to and from by Ildiko and sometimes Zoltan and this really makes a huge difference as the clinic is a long way from the city centre but all the planning and thinking is done for you. These trips were shared by others along the way, a Scotswoman , an English man and most exotically a renowned American Opera singer!

We could not have been in better hands. The clinic is State of the art …. Surpassing any I've visited here at home. My work was carried out by Dr Tunde, a lovely lady dentist, who seems to have the ability to reassure and encourage calm in her patients and kept me posted as to what was going on. She speaks English and was even sweet enough to offer some suggestions for the sightseeing itinary!

And believe you me I got my share of sightseeing in. I an absolutely delighted with the end result. The wonderful thing is how natural they look, this was something Tunde seemed to have as a real priority and appreciates we don't all want Hollywood smiles!

Budapest itself was fabulous…. And maybe looked even better in the Snow. The language of course is impossible but this is not such an issue with DentistAbroad being involved and in Ildiko (again another multilinguist) I had just the woman to give a crash course in Hungarian - or at least help me pronounce "nem sajt" or "no cheese" something you might find useful if like me you have an almost irrational dislike of Cheese!

The only downside of my trip was the fact I lost my camera on the last night there. Again Ildiko and Timea were wonderful in the efforts they made on my behalf to recover it. But no happy ending there….. my own fault totally.

But perspective has kicked in now - and it was my long awaited bridge I went for and not the photographs. I had a temporary denture for 4 yrs as I wondered WHEN I would ever afford the bridge which would restore some sort of normality. Goodbye Fixadent and Steradent!

The Attila Toth clinic price was 1/3 of the Irish price and and you'll still save money while visiting this jewel of a city, steeped in history but bursting through into a new Europe. I would not hesitate to recommend the whole package to anyone looking for quality dental work.

I heard of two 'less nice' experiences had by others using one of the other Operators I had first come in contact with. However Dr Attila Toth rescued those situations as well.

Feel free to use my contact details if anybody wants a reference. You might even notice a surge of interest from here in Ireland where the prices are at least UK plus a third! I'm certainly spreading the word. Koszonom! (means: Thank you)

Vera Coyne Co. Mayo Ireland

Review by Peter Harris

from UK

My circumstances were that I required 5 implants, which in the UK would cost L9,500 plus the cost of X-rays, dental cleaning etc. I searched the Internet and eventually chose Dr. Attila Toth, not for any particular reason other than they had a contact in Camden Town.

Prices from Hungary varied slightly, my quote being £3,800 with no additional charges.

Once I made contact in the UK via e-mail they were extremely helpful giving a catalogue of information not all available on their web site. Once I settled on a date, they organised the hotel and dentist appointments. I flew with Sky Europe the Hungarian equivalent of Easy Jet from Stanstead the flight costing my wife and I a total of £128 return. I could have used Easy Jet who were similarly priced flying out of Luton. There was no difference regarding service except Sky Europe allocated seating.

On arrival at Budapest we found a modernised building with plenty of signs in English. The Taxi driver was immediately apparent and he took us straight to the hotel. This, our return and all the dentist visits were all paid for and all I gave was a 1000 forints tip (£3) each time.

The following day we were met by Ildiko Kovacs who spent a great deal of time explaining the agenda whilst we were in Budapest. Ildiko is an essential contact as she dispels many fears you might have and answers all those niggling questions that you have stored in the back of your mind. Journey to the practise was about half an hour and there I found a modern house where the Dentist lived on the ground floor and his surgery on the first.

Having been to many dentists in the UK I can assure you this practise had state of the art equipment and their hygiene standards were far better than ours. The treatment took approximately one hour although the total time was about two at the surgery. On completion I was given a course of antibiotics and strong painkillers, which I found I did not need to take. I did have discomfort and soreness to my gums but the actual implants were not a problem. I had to return the following day to have a replacement denture (how long would that have taken in the UK) and then flew out early the following day. Ideally they would have preferred me being in the country a little longer however I had the treatment at 10am on the Tuesday and flew out at 7am on the Thursday.

We did decide to stay at the Thermal Hotel Margit Sziget a four star hotel and I think on reflection this was a wise move as having spoken to others some hotels are noisy. This hotel was in a quiet location about two miles from the city centre (Bus 24 was the cheap option in). The food was self-service all labelled in English. My wife had dietary needs, which once explained to the Chef, took her around the food counter pointing out what she could and couldn’t eat. No doubt we could have eaten out and cut costs but the peace of mind we had, for us far outweighed this.

I return in August for my final treatment, I have saved a considerable amount of money, will have had a holiday and not compromised my teeth one iota. I also met several couples from the UK and Ireland having similar treatment some on different packages, nobody had any complaints about the work they had done.

I would recommend before undergoing treatment you use your own dentist to find out exactly what you require and what is and what is not possible.

I am more than willing to spend time talking to anyone interested in having similar treatment. Friends of mine are already planning to take up this option for dentistry.

Peter Harris

Pages: