Review by Cliff Davies
“ Dear Timea,
I was planning to write to you soon but have been very busy since going to Budapest and haven't had a chance until now.
I must say, I am very thrilled with my new teeth. I am so used to them already that I forget that they have only been mine for a week!
Looking back over my treatment, I have been very impressed indeed by Dentist Abroad. Your company has given me the chance to have treatment which I simply could not have afforded in the U.K. I was a little nervous about having the treatment because of very strong advice from my own dentist against having it carried out in Eastern Europe. However, the fact that you have a base and a clinic in the U.K., and seeing the high standard of your dentists , the surgery and their equipment, gave me confidence. Any concerns I had were quickly attended to by you, and were quickly explained and resolved.
I was very impressed by the friendliness and helpfulness of Andrea, the other office staff and the drivers. Andrea seems so busy and efficient, and speaks English better than most English people, yet also made time to smile and have a friendly word and put us patients at our ease. Your drivers were always present on time to pick us up at the airport or at our accommodation, and we particularly enjoyed being driven by Adam who is excellent company during the journeys. We were also impressed by Ildiko who gave much valuable oral and written advice about recovery and oral hygiene after the initial treatment.
With regard to the overall service, we valued extremely highly being transported between the airport, the accommodation and the surgery. It is so reassuring to know that this aspect is taken care of when arriving in a country for the first time with no knowledge of the language, and with one's mind on the forthcoming surgery. Similarly, the arrangement with the Danubius Hotel was excellent. We loved staying there and couldn't think of a more pleasant place to stay for the first time, especially set, as it was, on Margit Island.
We also loved our apartment in Kiraly Ut. It was modern, clean and comfortable and well placed for being able to walk to most of Budapest's sights, the metro, the shops and especially the excellent restaurants in Liszt Ferenc Ter.
As you know, there were some problems with communication regarding the treatment and the number of visits required. The initial treatment plan I had been given before the first visit was that the treatment would be carried out during two 5 day visits. The first visit was for the implants (which we understood would have healing screws inserted) and impressions, and, 5 days later, I would be fitted with a temporary denture. The second visit was for impressions and, 5 days later, fitting of the crowns. After my treatment during my first visit I was, again, told verbally and given a treatment plan both of which stated that I only needed to return for a second 5 day visit to complete the treatment. There was no mention of an additional one day visit to have healing screws fitted.
If the mistake with the treatment plan had not happened, and if I had been told what might happen if I delayed returning for the next session of treatment, things would have been perfect, but these problems should not detract from the fact that, overall, I am exceptionally satisfied with the treatment and with the arrangements by Dentist Abroad, and I'm very very happy with my teeth. I'm also delighted that the experience has introduced us to Budapest, which we enjoyed visiting so much that we are already planning a return visit next year.
My thanks to you personally, and to Viktoria, for all your attention, help and advice over the last year.
Cliff Davis „